Blog | Employee Incentive Information | Performance Management | Divvy

What is a happy employee? What is an engaged employee?

Companies today want to attract and retain the best quality talent. Some of these same organizations believe the best way to do this is to offer the most enticing perks one can imagine— sauna rooms, nap areas, free lunch, paid days off, afternoon bowling, and the list goes on.

Much confusion remains among employers as to the differences between a happy worker and an engaged worker. Of course, anyone would be happy with a free lunch but the point here is that being engaged must come before being happy. They are not necessarily exclusive. They just need to be put in the right order. Your highest ideal, as an employer, is the development of a productive, creative, loyal, and passionate workforce. That will happen when you have engaged your people. The results will also affect your customer base because your engaged employees will take better care of them. Your customers, in turn, will tend to stick with you.

If you are a forward looking brand, you will have to contend with the economic uncertainty out there among consumers. No one has to tell you, the customer is always right even when they’re not. Although the level of consumer skepticism is high, this can work to your advantage if your employees are inspired to provide great customer service and experience. For example, an employee may be happy at work but not necessarily investing their energy on behalf of your organization.

When surveyed, some employees might even claim to be happy and satisfied with their job but will not hesitate to jump ship when another “opportunity” comes along. By coming to a better understanding of what it means to be happy, satisfied, and engaged, you can take intelligent steps to improve your overall workforce retention and performance.

Topics: incentive programs Rewards Communication Employee Engagement Employee Retention Employee Recognition Results engaged employee

Employees Unmasked! How to spot the great ones from the not so great.

Topics: employees Rewards Incentives CFO Performance Sales Recognition

"Implement employee incentives? Are you kidding? In this economy?"

Topics: incentive programs Rewards Safety Incentives Service Employee Rewards Programs Incentive Service Anniversary Online Incentive Program(s) On the Spot Recognition Years of Service Point Based Programs Suggestion Recognize Perfect Attendance Employee Incentives Service Awards Communication Incentives Loyalty Employee Engagement Loyalty Programs Safety Employee Retention Sales Incentives awards Employee Recognition Sales Performance Performance Sales Recognition Reward Retention Attendance Rewards and Recognition Suggestion Programs Employee Incentive Programs